THE BEST MOTORCYCLE RENTAL DEALS ON THE NET.
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ERU Rental Terms
MOTORCYCLE SUBSTITUTION
Although all efforts are always made to ensure that you will receive the motorcycle you have booked, in the event of unforeseen circumstances preventing the supply of your original booked motorcycle, the supplier reserves the right to substitute the motorcycle confirmed to you the rental Client. Unfortunately, at times, certain unexpected and uncontrollable situations arise which may require the substitution of a motorcycle. This includes, but is not limited to, delay in manufacture fleet delivery, mechanical failure, collision damage and theft. Should the supplier not be able to provide confirmed motorcycle, a similar or better model will be provided to the Client. This constitutes the maximum liability of the supplier.
PAYMENT
The initial deposit itemised in your breakdown of pricing is payable using Visa or MasterCard upon confirmation of your booking. This booking deposit is non refundable in the event of a cancellation.
The remaining amount is due 35 days before commencement of your rental. Your nominated Visa, MasterCard used at time of booking will typically be used for the second stage payment. If your rental commences inside of 35 days from the time of placing your booking the total cost of your rental will be gathered from your nominated credit card on the day of booking confirmation
Fees Payable upon arrival
Certain elements of the sale such as taxes, excess reduction options, other extras, one way fees may be payable directly to your rental station upon arrival. These will be itemised as payable upon arrival in your breakdown of costs. VISA, MasterCard, American Express, Discover, Diners Club, JCB, Cash and Travelers Checks. This is only valid for fees payable upon arrival.
Variation - booking in a foreign currency.
We give customers the ability to pay for a rental in separate currencies. Where a cutomer has selected a currency other than USD the total cost of your rental will be gathered at the day of booking confirmation. This is to lock in the currency exchange rates of the day and avoid currency fluctuations. some fees may still be payable upon arrival to your rental station but these will always be calculated in the home currency (USD).
CANCELLATION POLICY
The initial deposit paid is non-refundable. In addition to forfeiting your deposit, the following charges also apply:
- Cancellations received 34 Days or more before pick up: No further charges
- Cancellations received between 33 - 24 Days before pick up: 30% of Total Booking Amount
- Cancellations received between 23 - 14 Days before pick up: 60% of Total Booking Amount
- Cancellations received 13 Days or less before pick up: 100% of Total Booking Amount
Fees are based on Total Booking Amount (Daily rental rate + Daily Mileage Option + VIP/EVIP).
Booking Changes: The Cancellation Policy will apply to any changes made to a confirmed booking less than 35 days before rental commencement. Changes include but are not limited to, change in motorcycle model, pick-up/return cities, dates, and one-ways.
DAILY RENTAL TERMS & CONDITIONS:
- Rental Rate Calculation – Pick-Up Day determines Rental rate. Rate charged based on 24hr rental period.
- Transfers – Transfers are included for rentals 3 days or more and within a 7-mile radius of the depot
- Saddle Bags – All rental motorcycles come equipped with saddlebags for storage of personal items.
- Helmets – Helmets are included for Driver and Passengers.
- Sales Tax – Sales Tax is not included in rental/mileage rates. Sales Tax is subject to change by law.
- Surcharges – Location, Special Event or Environmental surcharges may apply.
- Fuel & Oil – Fuel and Oil costs are the responsibility of the customer.
Office Hours
|
LOCATION |
BUSINESS DAY |
BUSINESS HOURS |
| ALL Locations (except for locations below) | Monday through Sunday | 09:00 – 17:00 hours |
| Chicago, Atlanta HD & Lansing | Monday through Saturday | 10:00 – 17:00 hours |
|
Crofton, Kamloops, Newark, Cleveland, Daytona Beach, |
Monday through Saturday | 09:00 – 17:00 hours |
|
Las Vegas BMW, Tulsa, Ontario, Albuquerque, Phoenix BMW, Newark-Belleville |
Tuesday through Saturday | 09:00 – 17:00 hours |
| Marbella, SPAIN |
Monday through Friday Saturday (closed Sunday) |
10:00 - 13:30 & 16:30 - 19:00 hours 10:00 – 13:30 hour |
CLOSED DATES & HOLIDAYS
| YEAR | New Years | Easter | Memorial | Independence | Labor Day | Thanksgiving | Christmas |
| 2011 | Jan 1 | April 24 | May 30 | July 4 | Sep. 5 | Nov. 24 | Dec. 25 |
| 2012 | Jan 1 | April 8 | May 28 | July 4 | Sep. 3 | Nov. 22 | Dec. 25 |
PICK-UP, RETURN & LATE CHARGES
- Pick-Up Time of rental motorcycle is accepted during the above mentioned rental location business hours. Clients are required to telephone the Rental Station on the morning of the pick-up day to schedule their transfer and pick-up time. Pick-ups are not honored after 4:30pm.
• Nashville, Atlanta HD and Dallas opens at 1:00PM (13:00) every Sunday. Rentals are allowed on Sundays, only after 1:00PM (13:00)
• Memphis, Fort Lauderdale, Stuart, St Augustine, Phoenix, San Diego, Tecumseh, & Cement City opens at 11:00AM – 3:00PM (15:00) every Sunday.
• Lake Tahoe & Reno will be CLOSED on Tuesday & Wednesday during the months of November 1 – April 31.
- Return Time of rental motorcycle is accepted during the above mentioned rental location business hours. One rental day is based on a 24-hour rental period starting from the time of pick-up. No refunds for early motorcycle returns are granted; however a “rain check” will be provided for a future rental.
- Late Charge: A $25 per hour penalty is assessed if the motorcycle is returned late from scheduled drop off time.
FREE TRANSFERS
Complimentary transfers are provided for clients from locations that are within a 7-Mile Radius from the Rental Station. The following terms must apply: 1) transfer is arranged by the supplier; 2) Booking is 3 days or longer. Clients are required to telephone the Rental Station on the morning of the pick-up day to schedule their transfer and pick-up time.
CUSTOMER ORIENTATION
Every client will receive a full orientation to the motorcycle. The client orientation will cover all aspects of safe motorcycle operation, the client’s maintenance responsibilities, local and state laws.
STORAGE
the depot will provide storage for client luggage, airline tickets, and other valuables free of charge however at clients’ risk.
HELMETS (Included in Daily Rental Rate)
Helmets are provided with motorcycle rentals. Clients are encouraged to bring their own helmets for comfort and style reasons. In addition, helmets may be purchased at many of the rental stations.
FUEL
Fuel costs are client’s responsibility. Client will receive motorcycle with a Full Tank of fuel and is responsible to return the motorcycle with a full tank of fuel. If Client doesn’t return the motorcycle with a Full Tank, client will be subject to a $25 refueling charge (higher fee’s out of Canada). Client has the option at pick-up of rental to purchase a Pre-Paid Fuel Option for $20 (not offered out of Canada) and can return the motorcycle empty.
MAINTENANCE RESPONSIBILITY
The customer is responsible for checking engine oil levels at each refueling and reporting mechanical failures immediately. Instructions and procedures for maintenance expense reimbursement are provided at pick-up. Customers may be held responsible for mechanical damage due to negligence in motorcycle operation or failure to provide normal maintenance.
DRIVER REQUIREMENTS
All drivers must be 21 years or older, and must posses a valid drivers license that qualifies him/her to operate a motorcycle, scooter or Trike in the country, state or province of origin. GERMAN 1A Licenses are accepted at all locations. Please note upon reservation.
RESTRICTIONS – (Violation of listed restrictions voids all VIP Theft & Damage Waivers and client will be held liable for damages.)
Road Restriction: Rental motorcycles are not allowed on gravel roads, beaches, "logging" or other non-public roads.
Mexico Restriction: Clients cannot enter Mexico on a USA bike without written authorization or accompanied by a Guide.
Death Valley WARNING: Entering Death Valley during the months of June – August, is consider a high risk due to extreme weather
conditions. Clients travel during the listed months, travel at their own risk.
SECURITY DEPOSITS: A security deposit of in United States $1,000 - $500 - $300 - $100, will be taken at pick-up (Authorization Only). Security deposit must be processed via a credit card or traveler’s checks. The supplier is not responsible for exchange rate fluctuations.
CANCELLATION POLICY
The initial deposit paid is non-refundable. In addition to forfeiting your deposit, the following charges also apply:
- 34 Day or Greater Cancellation Notice: No further charges
- 33 - 24 Day or Greater Cancellation Notice: 30% of Total Booking Amount
- 23 - 14 Day Cancellation Notice: 60% of Total Booking Amount
- 13 or Less Day Cancellation Notice: 100% of Total Booking Amount
Cancellation Fees: Fees are based on Total Booking Amount (Daily rental rate + Daily Mileage Option + VIP/EVIP).
Booking Changes: The Cancellation Policy will apply to any changes made to a confirmed booking less than 35 days. Changes include but are not limited to, change in motorcycle model, pick-up/return cities, dates, and one-ways.
TRAVEL INSURANCE
We strongly recommend that clients ensure they take out the highest level of travel insurance. In many cases this will cover any losses incurred if you are forced to cancel your booking.
ONE-WAY RENTAL FEE: Subject to Sales/State/Flat Tax (may be pre-purchased). One-Way Rentals only allowed within United States or within Canada. Not allowed between United States & Canada. Within Canada – fees are custom quoted in CAD $. Fee’s based upon distance between each office location.
INSURANCE
Ther supplier maintains a minimum of $3 million of liability insurance coverage at all locations. All insurance, coverage and waivers are subject to the express terms and conditions of the rental contract and do not include coverage for injury, personal property, or damage as the result of negligence such as illegal use or use of rental while under the influence of drugs or alcohol. Clients are required to contact the pick-up station and file a Police Report within 48 hours of any damage or accident. Any damages to rented motorcycle without a police report is considered Renter’s fault.
*PLEASE NOTE THAT SALES TAX IS IN ADDITION TO LISTED COVERAGE RATES, BASED ON LOCATION
|
THEFT&DAMAGE WAIVER |
No Coverage
purchased
|
VIP
Theft & Damage Waiver
And Vacation Interruption Protection $18 per day |
E-VIP Theft& Damage Waiver And Vacation Interruption Protection $24 per day |
E-VIP-ZERO(*) Theft & Damage Wavier And Vacation Interruption Protection $29 per day |
|
Damage to Motorcycle Includes any and all accidental damage to motorcycle and motorcycle accessories. |
Renter pays full
retail value of
ALL damages
|
Renter pays up to $2,000 per occurrence. |
Renter pays up to $1,000 per occurrence. |
Renter pays $0 |
|
Theft of Motorcycle Includes Theft of Motorcycle and motorcycle accessories provided motorcycle was locked with all locks supplied by rental company. Does NOT include personal belongings left on motorcycle or in saddlebags. |
Renter pays full retail value of motorcycles |
Renter pays up to $2,000 per occurrence. |
Renter pays up to $1,000 per occurrence. |
Renter pays up to $1000 per occurrence. |
|
Breakdown Protection In the event of a mechanical breakdown requiring the motorcycle to be in repair for more than 12 hours. Flat tires do not constitute a breakdown. |
Refund of daily rental rate or a portion thereof. |
Renter is provided up to $35/day for a replacement rental + refund of daily rate. |
Renter is provided up to $75/day for a replacement rental + refund of daily rate. |
Renter is provided up to $100/day for a replacement rental + refund of daily rate. |
| Flat Tire Coverage | Not Included | Not Included |
Covers tire repair / labor. Towing is not covered. |
Covers tire repair / labor. Towing is covered up to an amount of $ 100 per occurrence |
|
Security Deposit – Tour Operator Bookings |
$1,000 | $500 | $300 | $100 |
|
Optional Insurance: ONLY available for pick-up in USA locations |
RETAIL RATE |
|
SLI – Supplemental Liability Insurance |
24.95 per day |
(*)E-VIP-ZERO is only available at participating locations and for rental periods of at least 3 days. At any time prior to Renter picking-up a Vehicle, EagleRider, at its sole discretion and for any reason, may cancel any E-VIP-ZERO protection purchased by a Renter. Upon any such cancellation, unless otherwise notified by the Renter, in writing, the Renter shall be deemed to have elected to purchase the E-VIP protection described above and EagleRider shall refund to Renter the difference between the costs of the two protections.
NOTICE: Before deciding whether to purchase any of the offerings listed below, Renter may wish to determine whether his/her/its own automobile insurance or credit card agreement provides coverage for rental vehicle damage or loss and determine the amount of the deductible under his/her/its own insurance coverage. The purchase of any Theft and Damage Waiver is not mandatory. The VIP, E-VIP or E-VIP-ZERO Theft and Damage Waiver is vacation interruption protection and is not insurance.
If accepted and paid for by the parties listed below, the additional liability insurance coverage will be excess over any applicable insurance available to such parties or any other operator, from any other source; whether primary, excess, secondary or contingent in any way. Said additional coverage will be provided under a separate policy of excess liability insurance generally described in the brochure provided to Renter prior to his execution of this Insurance & Damage Waiver Addendum and is subject to all of the conditions and limitations described in Paragraphs 13 and 14 of the Agreement entered into concurrently herewith by the Rental Company and Renter (the “Agreement”); provided, however, that notwithstanding anything contained in the Agreement to the contrary, in the event of any inconsistency or conflict between the terms of such policies for additional liability insurance coverage and the brochure and/or the Agreement, the terms of such policies shall be deemed controlling and shall supersede the terms of the brochure and/or the Agreement, which brochure and Agreement shall be deemed amended so as to be consistent with the terms of such policies. The parties executing this Insurance & Damage Waiver Addendum acknowledge, represent, warrant and agree that they have had sufficient opportunity to review the brochure and policies. Except as noted above, all insurance, coverage, waivers and/or vacation interruption protection are subject to the express terms and conditions of the Agreement and, without limitation to the foregoing, do not include coverage for injury, personal property, or damage as the result of any violation of the terms of the Agreement and/or the commission of any Prohibited Acts (as defined in the Agreement). A police report is required for all damages or accidents. All damages to rented motorcycle without a police report is considered Renter’s fault.
GPS NAVIGATION RENTALS
Customers now have an added peace-of-mind while on vacation. The Garmin GPS navigation units provide customers access to the most up-to-date street maps and can be pre-loaded with pre-planned vacations for nearly all motorcycle or scooter rental. For those motorcycle travelers who are looking to take part in a world-famous Guided or Self-Drive tour, motorcycle GPS units are available to be pre-programmed with our professionally designed tour routes and overnight stay points allowing you to keep your eyes on the road and off the map.
GPS navigation units are available on nearly all motorcycle rental, Bike Only, Self-Drive tour, or Guided Tour*. The Garmin Zumo 550 will be waiting for you when you arrive at to pick up your motorcycle rental.
*GPS Navigation Rental Units are not available at all Locations. Customized pre-planned trips require a one-week lead-time and cost and additional $10 per day. Customers are responsible for damage, theft, or loss to any of the components of the GPS Navigation Unit including but not limited to the power cord, case, mount, SD card, and navigation unit. Garmin Secure Digital (SD) Memory Card Info: 512 megabytes (MB) / Part Number: 010-10636-02
|
GPS Garmin Zumo: ONLY available for pick-up in USA locations |
RETAIL RATE |
|
Garmin GPS Navigation Unit (taxable) Required Security Deposit: Authorized $250 Hold on a major credit card |
15.00 per day |
| Add – Customized Pre-Planned Trip to the GPS Unit (taxable) | 10.00 per day |
Terms of booking on this website
Information disclaimer
The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or a vehicle supplier's error. In such a case, if you book with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.
Liability
To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage (including but not limited to any accident, injury, delay or loss of enjoyment) arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website.
When you pick up your vehicle, you will be required to sign a rental agreement with the supplier of the vehicle. Your rental and use of the vehicle will be governed by the terms of the rental agreement and any other documentation or information provided to you by the supplier at the time you pick up your vehicle. The rental agreement is between you and the supplier and we will not be liable to you or to any third party in relation to the terms of the supplier’s rental agreement or any other documentation provided to you by the supplier at the time of pick up.
While we will make reasonable efforts to ensure we are representing only reputable suppliers, we make no warranty about the fitness or suitability of any third party (supplier) product or service and will not accept responsibility for the quality or fitness of any vehicle. We welcome feedback from our customers on their experience with our suppliers. We may, at our discretion, provide you with reasonable assistance in resolving any dispute you may have with a supplier.
Our total liability to you in relation to your use of this website and the information contained on this website will not exceed the dollar amount of the deposit we have received from you in relation to your booking/rental. Refunds will not be made for bookings cancelled due to inclement weather. Again, we strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of New Zealand and the jurisdiction of the New Zealand courts.
Booking information
To make a booking you must complete our booking form which is easy to follow and secured with the latest encryption technology. Once we receive your form, we will, subject to availability, confirm your booking by emailing you a confirmation voucher and invoice. The deposit required to secure your vehicle (as shown on the secure booking page) will only be processed on your credit card when your booking is confirmed. Please note that a 1.75% credit card charge will be added when your payment is processed.
A booking is confirmed when you have been emailed a confirmation voucher and at this stage the deposit is processed on your card and becomes non-refundable and any cancellation fees stated in the supplier's terms apply. Upon receipt of your confirmation, please check your details carefully and notify us immediately if there are any incorrect details, as it may not be possible to make changes at a later date.
If you are booking via phone, please make sure you have read the terms and conditions of the vehicle you wish to rent first. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the renter to ensure they make themselves fully aware of the terms displayed on our website.
Information disclosure
In booking on this website you acknowledge that we disclose your information to your selected Supplier in order to provide the requested rental services.
Amendments
Please note that some suppliers treat an amendment as a new booking and apply the rate current at the time the amendment is made to recalculate the entire booking amount (not just the days changed). If the rental period is increased, an additional deposit may be required. If the rental period is shortened which results in a reduction of the rental charges, the deposit amount will remain unchanged, and the difference between the original and revised deposit is forfeited (it cannot be used towards remaining rental charges). To request a change to a confirmed booking, please use the alterations request link on your confirmation. Any alterations are subject to availability and the approval of the supplier. In addition to the alteration policy of the supplier stated in their terms, the following charges will apply:
Car rental alterations (all charges stated in local currency):
To change dates or times that result in a recalculation of rental rates, or to change vehicles or locations: 25.00
To add or remove extras to/from a confirmed booking: 10.00
Motorhome rental alterations (all charges stated in local currency):
To change dates or times that result in a recalculation of rental rates, or to change vehicles or locations: 75.00
To add or remove extras to/from confirmed booking: 20.00
The alteration fee will not be charged if your alteration request is not possible.
Vehicle Capacity and fitness to drive
Under no circumstances are you permitted to carry more passengers than the vehicle you rent is legally registered to carry, and if you do your insurance may be invalidated. The number of seatbelts (and passengers) is indicated next to each vehicle on this website. Luggage capacity where shown is an indication only and we will not be responsible should you be unable to fit your entire luggage into a vehicle. It is your responsibility to choose a journey that is within your capabilities. A vehicle supplier can refuse to rent a vehicle to any person who is in their opinion unfit to drive or does not meet eligibility requirements. In such circumstances we will have no further liability to you.
Refund Policy
We are committed to providing a quality service and aim for complete customer satisfaction. In the event of cancellation, any refunds or penalties are detailed in the terms and conditions of your selected vehicle that you are asked to read and accept at time of booking. In the event you are unsatisfied with our service, please contact us within 48 hours of placing your booking or request and we will work to resolve any issues and determine if compensation is due. In the event you have completed your rental and are unhappy with your vehicle, we are happy to assist you in seeking compensation from the operator of the vehicle.
This website is owned and operated by Motorcycle Republic Ltd. Our financial centre and marketing office is based at Level 4 Excelsior House, 6 Commerce St , Auckland, New Zealand. Thank you for booking with us.
ERU Rental Terms for travel between 01-Apr-2012 and 31-Mar-2013
MOTORCYCLE SUBSTITUTION
Although all efforts are always made to ensure that you will receive the motorcycle you have booked, in the event of unforeseen circumstances preventing the supply of your original booked motorcycle, the supplier reserves the right to substitute the motorcycle confirmed to you the rental Client. Unfortunately, at times, certain unexpected and uncontrollable situations arise which may require the substitution of a motorcycle. This includes, but is not limited to, delay in manufacture fleet delivery, mechanical failure, collision damage and theft. Should the supplier not be able to provide confirmed motorcycle, a similar or better model will be provided to the Client. This constitutes the maximum liability of the supplier.
PAYMENT
The initial deposit itemised in your breakdown of pricing is payable using Visa or MasterCard upon confirmation of your booking. This booking deposit is non refundable in the event of a cancellation.
The remaining amount is due 35 days before commencement of your rental. Your nominated Visa, MasterCard used at time of booking will typically be used for the second stage payment. If your rental commences inside of 35 days from the time of placing your booking the total cost of your rental will be gathered from your nominated credit card on the day of booking confirmation
Fees Payable upon arrival
Certain elements of the sale such as taxes, excess reduction options, other extras, one way fees may be payable directly to your rental station upon arrival. These will be itemised as payable upon arrival in your breakdown of costs. VISA, MasterCard, American Express, Discover, Diners Club, JCB, Cash and Travelers Checks. This is only valid for fees payable upon arrival.
Variation - booking in a foreign currency.
We give customers the ability to pay for a rental in separate currencies. Where a cutomer has selected a currency other than USD the total cost of your rental will be gathered at the day of booking confirmation. This is to lock in the currency exchange rates of the day and avoid currency fluctuations. some fees may still be payable upon arrival to your rental station but these will always be calculated in the home currency (USD).
CANCELLATION POLICY
The initial deposit paid is non-refundable. In addition to forfeiting your deposit, the following charges also apply:
- Cancellations received 34 Days or more before pick up: No further charges
- Cancellations received between 33 - 24 Days before pick up: 30% of Total Booking Amount
- Cancellations received between 23 - 14 Days before pick up: 60% of Total Booking Amount
- Cancellations received 13 Days or less before pick up: 100% of Total Booking Amount
Fees are based on Total Booking Amount (Daily rental rate + Daily Mileage Option + VIP/EVIP).
Booking Changes: The Cancellation Policy will apply to any changes made to a confirmed booking less than 35 days before rental commencement. Changes include but are not limited to, change in motorcycle model, pick-up/return cities, dates, and one-ways.
DAILY RENTAL TERMS & CONDITIONS:
- Rental Rate Calculation – Pick-Up Day determines Rental rate. Rate charged based on 24hr rental period.
- Transfers – Transfers are included for rentals 3 days or more and within a 7-mile radius of the depot
- Saddle Bags – All rental motorcycles come equipped with saddlebags for storage of personal items.
- Helmets – Helmets are included for Driver and Passengers.
- Sales Tax – Sales Tax is not included in rental/mileage rates. Sales Tax is subject to change by law.
- Surcharges – Location, Special Event or Environmental surcharges may apply.
- Fuel & Oil – Fuel and Oil costs are the responsibility of the customer.
Office Hours
|
LOCATION |
BUSINESS DAY |
BUSINESS HOURS |
| ALL Locations (except for locations below) | Monday through Sunday | 09:00 – 17:00 hours |
| Chicago, Atlanta HD & Lansing | Monday through Saturday | 10:00 – 17:00 hours |
|
Crofton, Kamloops, Newark, Cleveland, Daytona Beach, |
Monday through Saturday | 09:00 – 17:00 hours |
|
Las Vegas BMW, Tulsa, Ontario, Albuquerque, Phoenix BMW, Newark-Belleville |
Tuesday through Saturday | 09:00 – 17:00 hours |
| Marbella, SPAIN |
Monday through Friday Saturday (closed Sunday) |
10:00 - 13:30 & 16:30 - 19:00 hours 10:00 – 13:30 hour |
CLOSED DATES & HOLIDAYS
| YEAR | New Years | Easter | Memorial | Independence | Labor Day | Thanksgiving | Christmas |
| 2011 | Jan 1 | April 24 | May 30 | July 4 | Sep. 5 | Nov. 24 | Dec. 25 |
| 2012 | Jan 1 | April 8 | May 28 | July 4 | Sep. 3 | Nov. 22 | Dec. 25 |
PICK-UP, RETURN & LATE CHARGES
- Pick-Up Time of rental motorcycle is accepted during the above mentioned rental location business hours. Clients are required to telephone the Rental Station on the morning of the pick-up day to schedule their transfer and pick-up time. Pick-ups are not honored after 4:30pm.
• Nashville, Atlanta HD and Dallas opens at 1:00PM (13:00) every Sunday. Rentals are allowed on Sundays, only after 1:00PM (13:00)
• Memphis, Fort Lauderdale, Stuart, St Augustine, Phoenix, San Diego, Tecumseh, & Cement City opens at 11:00AM – 3:00PM (15:00) every Sunday.
• Lake Tahoe & Reno will be CLOSED on Tuesday & Wednesday during the months of November 1 – April 31.
- Return Time of rental motorcycle is accepted during the above mentioned rental location business hours. One rental day is based on a 24-hour rental period starting from the time of pick-up. No refunds for early motorcycle returns are granted; however a “rain check” will be provided for a future rental.
- Late Charge: A $25 per hour penalty is assessed if the motorcycle is returned late from scheduled drop off time.
FREE TRANSFERS
Complimentary transfers are provided for clients from locations that are within a 7-Mile Radius from the Rental Station. The following terms must apply: 1) transfer is arranged by the supplier; 2) Booking is 3 days or longer. Clients are required to telephone the Rental Station on the morning of the pick-up day to schedule their transfer and pick-up time.
CUSTOMER ORIENTATION
Every client will receive a full orientation to the motorcycle. The client orientation will cover all aspects of safe motorcycle operation, the client’s maintenance responsibilities, local and state laws.
STORAGE
the depot will provide storage for client luggage, airline tickets, and other valuables free of charge however at clients’ risk.
HELMETS (Included in Daily Rental Rate)
Helmets are provided with motorcycle rentals. Clients are encouraged to bring their own helmets for comfort and style reasons. In addition, helmets may be purchased at many of the rental stations.
FUEL
Fuel costs are client’s responsibility. Client will receive motorcycle with a Full Tank of fuel and is responsible to return the motorcycle with a full tank of fuel. If Client doesn’t return the motorcycle with a Full Tank, client will be subject to a $25 refueling charge (higher fee’s out of Canada). Client has the option at pick-up of rental to purchase a Pre-Paid Fuel Option for $20 (not offered out of Canada) and can return the motorcycle empty.
MAINTENANCE RESPONSIBILITY
The customer is responsible for checking engine oil levels at each refueling and reporting mechanical failures immediately. Instructions and procedures for maintenance expense reimbursement are provided at pick-up. Customers may be held responsible for mechanical damage due to negligence in motorcycle operation or failure to provide normal maintenance.
DRIVER REQUIREMENTS
All drivers must be 21 years or older, and must posses a valid drivers license that qualifies him/her to operate a motorcycle, scooter or Trike in the country, state or province of origin. GERMAN 1A Licenses are accepted at all locations. Please note upon reservation.
RESTRICTIONS – (Violation of listed restrictions voids all VIP Theft & Damage Waivers and client will be held liable for damages.)
Road Restriction: Rental motorcycles are not allowed on gravel roads, beaches, "logging" or other non-public roads.
Mexico Restriction: Clients cannot enter Mexico on a USA bike without written authorization or accompanied by a Guide.
Death Valley WARNING: Entering Death Valley during the months of June – August, is consider a high risk due to extreme weather
conditions. Clients travel during the listed months, travel at their own risk.
SECURITY DEPOSITS: A security deposit of in United States $1,000 - $500 - $300 - $100, will be taken at pick-up (Authorization Only). Security deposit must be processed via a credit card or traveler’s checks. The supplier is not responsible for exchange rate fluctuations.
CANCELLATION POLICY
The initial deposit paid is non-refundable. In addition to forfeiting your deposit, the following charges also apply:
- 34 Day or Greater Cancellation Notice: No further charges
- 33 - 24 Day or Greater Cancellation Notice: 30% of Total Booking Amount
- 23 - 14 Day Cancellation Notice: 60% of Total Booking Amount
- 13 or Less Day Cancellation Notice: 100% of Total Booking Amount
Cancellation Fees: Fees are based on Total Booking Amount (Daily rental rate + Daily Mileage Option + VIP/EVIP).
Booking Changes: The Cancellation Policy will apply to any changes made to a confirmed booking less than 35 days. Changes include but are not limited to, change in motorcycle model, pick-up/return cities, dates, and one-ways.
TRAVEL INSURANCE
We strongly recommend that clients ensure they take out the highest level of travel insurance. In many cases this will cover any losses incurred if you are forced to cancel your booking.
ONE-WAY RENTAL FEE: Subject to Sales/State/Flat Tax (may be pre-purchased). One-Way Rentals only allowed within United States or within Canada. Not allowed between United States & Canada. Within Canada – fees are custom quoted in CAD $. Fee’s based upon distance between each office location.
INSURANCE
Ther supplier maintains a minimum of $3 million of liability insurance coverage at all locations. All insurance, coverage and waivers are subject to the express terms and conditions of the rental contract and do not include coverage for injury, personal property, or damage as the result of negligence such as illegal use or use of rental while under the influence of drugs or alcohol. Clients are required to contact the pick-up station and file a Police Report within 48 hours of any damage or accident. Any damages to rented motorcycle without a police report is considered Renter’s fault.
*PLEASE NOTE THAT SALES TAX IS IN ADDITION TO LISTED COVERAGE RATES, BASED ON LOCATION
|
THEFT&DAMAGE WAIVER |
No Coverage
purchased
|
VIP
Theft & Damage Waiver
And Vacation Interruption Protection $18 per day |
E-VIP Theft& Damage Waiver And Vacation Interruption Protection $24 per day |
E-VIP-ZERO(*) Theft & Damage Wavier And Vacation Interruption Protection $29 per day |
|
Damage to Motorcycle Includes any and all accidental damage to motorcycle and motorcycle accessories. |
Renter pays full
retail value of
ALL damages
|
Renter pays up to $2,000 per occurrence. |
Renter pays up to $1,000 per occurrence. |
Renter pays $0 |
|
Theft of Motorcycle Includes Theft of Motorcycle and motorcycle accessories provided motorcycle was locked with all locks supplied by rental company. Does NOT include personal belongings left on motorcycle or in saddlebags. |
Renter pays full retail value of motorcycles |
Renter pays up to $2,000 per occurrence. |
Renter pays up to $1,000 per occurrence. |
Renter pays up to $1000 per occurrence. |
|
Breakdown Protection In the event of a mechanical breakdown requiring the motorcycle to be in repair for more than 12 hours. Flat tires do not constitute a breakdown. |
Refund of daily rental rate or a portion thereof. |
Renter is provided up to $35/day for a replacement rental + refund of daily rate. |
Renter is provided up to $75/day for a replacement rental + refund of daily rate. |
Renter is provided up to $100/day for a replacement rental + refund of daily rate. |
| Flat Tire Coverage | Not Included | Not Included |
Covers tire repair / labor. Towing is not covered. |
Covers tire repair / labor. Towing is covered up to an amount of $ 100 per occurrence |
|
Security Deposit – Tour Operator Bookings |
$1,000 | $500 | $300 | $100 |
|
Optional Insurance: ONLY available for pick-up in USA locations |
RETAIL RATE |
|
SLI – Supplemental Liability Insurance |
24.95 per day |
(*)E-VIP-ZERO is only available at participating locations and for rental periods of at least 3 days. At any time prior to Renter picking-up a Vehicle, EagleRider, at its sole discretion and for any reason, may cancel any E-VIP-ZERO protection purchased by a Renter. Upon any such cancellation, unless otherwise notified by the Renter, in writing, the Renter shall be deemed to have elected to purchase the E-VIP protection described above and EagleRider shall refund to Renter the difference between the costs of the two protections.
NOTICE: Before deciding whether to purchase any of the offerings listed below, Renter may wish to determine whether his/her/its own automobile insurance or credit card agreement provides coverage for rental vehicle damage or loss and determine the amount of the deductible under his/her/its own insurance coverage. The purchase of any Theft and Damage Waiver is not mandatory. The VIP, E-VIP or E-VIP-ZERO Theft and Damage Waiver is vacation interruption protection and is not insurance.
If accepted and paid for by the parties listed below, the additional liability insurance coverage will be excess over any applicable insurance available to such parties or any other operator, from any other source; whether primary, excess, secondary or contingent in any way. Said additional coverage will be provided under a separate policy of excess liability insurance generally described in the brochure provided to Renter prior to his execution of this Insurance & Damage Waiver Addendum and is subject to all of the conditions and limitations described in Paragraphs 13 and 14 of the Agreement entered into concurrently herewith by the Rental Company and Renter (the “Agreement”); provided, however, that notwithstanding anything contained in the Agreement to the contrary, in the event of any inconsistency or conflict between the terms of such policies for additional liability insurance coverage and the brochure and/or the Agreement, the terms of such policies shall be deemed controlling and shall supersede the terms of the brochure and/or the Agreement, which brochure and Agreement shall be deemed amended so as to be consistent with the terms of such policies. The parties executing this Insurance & Damage Waiver Addendum acknowledge, represent, warrant and agree that they have had sufficient opportunity to review the brochure and policies. Except as noted above, all insurance, coverage, waivers and/or vacation interruption protection are subject to the express terms and conditions of the Agreement and, without limitation to the foregoing, do not include coverage for injury, personal property, or damage as the result of any violation of the terms of the Agreement and/or the commission of any Prohibited Acts (as defined in the Agreement). A police report is required for all damages or accidents. All damages to rented motorcycle without a police report is considered Renter’s fault.
GPS NAVIGATION RENTALS
Customers now have an added peace-of-mind while on vacation. The Garmin GPS navigation units provide customers access to the most up-to-date street maps and can be pre-loaded with pre-planned vacations for nearly all motorcycle or scooter rental. For those motorcycle travelers who are looking to take part in a world-famous Guided or Self-Drive tour, motorcycle GPS units are available to be pre-programmed with our professionally designed tour routes and overnight stay points allowing you to keep your eyes on the road and off the map.
GPS navigation units are available on nearly all motorcycle rental, Bike Only, Self-Drive tour, or Guided Tour*. The Garmin Zumo 550 will be waiting for you when you arrive at to pick up your motorcycle rental.
*GPS Navigation Rental Units are not available at all Locations. Customized pre-planned trips require a one-week lead-time and cost and additional $10 per day. Customers are responsible for damage, theft, or loss to any of the components of the GPS Navigation Unit including but not limited to the power cord, case, mount, SD card, and navigation unit. Garmin Secure Digital (SD) Memory Card Info: 512 megabytes (MB) / Part Number: 010-10636-02
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GPS Garmin Zumo: ONLY available for pick-up in USA locations |
RETAIL RATE |
|
Garmin GPS Navigation Unit (taxable) Required Security Deposit: Authorized $250 Hold on a major credit card |
15.00 per day |
| Add – Customized Pre-Planned Trip to the GPS Unit (taxable) | 10.00 per day |
Terms of booking on this website
Information disclaimer
The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or a vehicle supplier's error. In such a case, if you book with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.
Liability
To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage (including but not limited to any accident, injury, delay or loss of enjoyment) arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website.
When you pick up your vehicle, you will be required to sign a rental agreement with the supplier of the vehicle. Your rental and use of the vehicle will be governed by the terms of the rental agreement and any other documentation or information provided to you by the supplier at the time you pick up your vehicle. The rental agreement is between you and the supplier and we will not be liable to you or to any third party in relation to the terms of the supplier’s rental agreement or any other documentation provided to you by the supplier at the time of pick up.
While we will make reasonable efforts to ensure we are representing only reputable suppliers, we make no warranty about the fitness or suitability of any third party (supplier) product or service and will not accept responsibility for the quality or fitness of any vehicle. We welcome feedback from our customers on their experience with our suppliers. We may, at our discretion, provide you with reasonable assistance in resolving any dispute you may have with a supplier.
Our total liability to you in relation to your use of this website and the information contained on this website will not exceed the dollar amount of the deposit we have received from you in relation to your booking/rental. Refunds will not be made for bookings cancelled due to inclement weather. Again, we strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of New Zealand and the jurisdiction of the New Zealand courts.
Booking information
To make a booking you must complete our booking form which is easy to follow and secured with the latest encryption technology. Once we receive your form, we will, subject to availability, confirm your booking by emailing you a confirmation voucher and invoice. The deposit required to secure your vehicle (as shown on the secure booking page) will only be processed on your credit card when your booking is confirmed. Please note that a 1.75% credit card charge will be added when your payment is processed.
A booking is confirmed when you have been emailed a confirmation voucher and at this stage the deposit is processed on your card and becomes non-refundable and any cancellation fees stated in the supplier's terms apply. Upon receipt of your confirmation, please check your details carefully and notify us immediately if there are any incorrect details, as it may not be possible to make changes at a later date.
If you are booking via phone, please make sure you have read the terms and conditions of the vehicle you wish to rent first. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the renter to ensure they make themselves fully aware of the terms displayed on our website.
Information disclosure
In booking on this website you acknowledge that we disclose your information to your selected Supplier in order to provide the requested rental services.
Amendments
Please note that some suppliers treat an amendment as a new booking and apply the rate current at the time the amendment is made to recalculate the entire booking amount (not just the days changed). If the rental period is increased, an additional deposit may be required. If the rental period is shortened which results in a reduction of the rental charges, the deposit amount will remain unchanged, and the difference between the original and revised deposit is forfeited (it cannot be used towards remaining rental charges). To request a change to a confirmed booking, please use the alterations request link on your confirmation. Any alterations are subject to availability and the approval of the supplier. In addition to the alteration policy of the supplier stated in their terms, the following charges will apply:
Car rental alterations (all charges stated in local currency):
To change dates or times that result in a recalculation of rental rates, or to change vehicles or locations: 25.00
To add or remove extras to/from a confirmed booking: 10.00
Motorhome rental alterations (all charges stated in local currency):
To change dates or times that result in a recalculation of rental rates, or to change vehicles or locations: 75.00
To add or remove extras to/from confirmed booking: 20.00
The alteration fee will not be charged if your alteration request is not possible.
Vehicle Capacity and fitness to drive
Under no circumstances are you permitted to carry more passengers than the vehicle you rent is legally registered to carry, and if you do your insurance may be invalidated. The number of seatbelts (and passengers) is indicated next to each vehicle on this website. Luggage capacity where shown is an indication only and we will not be responsible should you be unable to fit your entire luggage into a vehicle. It is your responsibility to choose a journey that is within your capabilities. A vehicle supplier can refuse to rent a vehicle to any person who is in their opinion unfit to drive or does not meet eligibility requirements. In such circumstances we will have no further liability to you.
Refund Policy
We are committed to providing a quality service and aim for complete customer satisfaction. In the event of cancellation, any refunds or penalties are detailed in the terms and conditions of your selected vehicle that you are asked to read and accept at time of booking. In the event you are unsatisfied with our service, please contact us within 48 hours of placing your booking or request and we will work to resolve any issues and determine if compensation is due. In the event you have completed your rental and are unhappy with your vehicle, we are happy to assist you in seeking compensation from the operator of the vehicle.
This website is owned and operated by Motorcycle Republic Ltd. Our financial centre and marketing office is based at Level 4 Excelsior House, 6 Commerce St , Auckland, New Zealand. Thank you for booking with us.
ERU Insurance
INSURANCE
All insurance, coverage and waivers are subject to the express terms and conditions of the rental contract and do not include coverage for injury, personal property, or damage as the result of negligence such as illegal use or use of rental while under the influence of drugs or alcohol. Clients are required to contact the the supplier pick-up station and file a Police Report within 48 hours of any damage or accident. Any damages to rented motorcycle without a police report is considered Renter’s fault.
*PLEASE NOTE THAT SALES TAX IS IN ADDITION TO LISTED COVERAGE RATES, BASED ON LOCATION
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UNITED STATES LOCATION: VIP & DAMAGE WAIVERS |
No Damage Waiver Purchased |
VIP Theft & Damage Waiver 18 USD per day |
Enhanced VIP Theft & Damage Waiver 24 USD per day |
|
Theft or Damage to Motorcycle Includes the Theft and all accidental damage to motorcycle and accessories. |
Renter pays full retail replacement value for theft or damages |
Renter pays up to 2,000 USD deductible / occurrence. |
Renter pays up to 1,000 USD Deductible / occurrence. |
|
Breakdown Protection In the event of a mechanical breakdown requiring the motorcycle to be in repair for more than 12 hours. Flat tires do not constitute a breakdown. |
Refund of daily rental rate or a portion thereof. |
Renter is provided up to 35/day USD or a replacement rental and refund of daily rate. |
Renter is provided up to 75/day USD for a replacement rental and refund of daily rate. |
|
Flat Tire Coverage |
Not Included | Not Included | Covers tire repair / labor. Towing is not covered. |
|
Security Deposit (in USD$) |
1,000 | 500 | 300 |
|
Optional Insurance: ONLY available for pick-up in USA locations |
RETAIL RATE |
|
SLI – Supplemental Liability Insurance |
12.95 per day |